How to Manage Your Candle Subscription

We love that you're part of the You Me & Emilio candle family! Your subscription is designed to be flexible and easy to manage — whether you're on your phone or sitting at your computer. This guide walks you through everything you need to know about accessing and managing your subscription account.

To learn more about what's included and how the plan works, visit our Premium Subscription Plan | How It Works page.

Accessing Your Account on Mobile

For the best experience on mobile, flip your phone sideways (landscape mode). Once rotated, you'll see the full toolbar at the top of the page.

1. In the toolbar, tap ACCOUNT — it's located next to the shopping cart icon
2. You'll see three tabs: ORDERS, SUBSCRIPTIONS, and PROFILE
3. Tap SUBSCRIPTIONS

From your Subscriptions page, you can:

• View your next order information
• Tap Send Products Now to process your order early
• Reschedule your next order date
• Skip an upcoming order
• Browse product recommendations to add to your next order

You'll also see these navigation tabs within your subscription dashboard:

• Subscriptions — all products you're currently subscribed to; manage everything from here
• Future Orders — see what's scheduled and coming up
• Order History — review all past orders
• Account — update your personal information
• Logout

Accessing Your Account on Desktop (PC or Laptop)

The process on a computer is exactly the same — no need to flip anything! The full toolbar is already visible at the top of the page.

1. Go to youmeandemilio.com in your browser
2. In the toolbar, click ACCOUNT — located next to the shopping cart icon
3. You'll see three tabs: ORDERS, SUBSCRIPTIONS, and PROFILE
4. Click SUBSCRIPTIONS

From your Subscriptions page, you can:

• View your next order information
• Click Send Products Now to process your order early
• Reschedule your next order date
• Skip an upcoming order
• Browse product recommendations to add to your next order

You'll also see these navigation tabs within your subscription dashboard:

• Subscriptions — all products you're currently subscribed to; manage everything from here
• Future Orders — see what's scheduled and coming up
• Order History — review all past orders
• Account — update your personal information
• Logout

How to Cancel Your Subscription

We'd hate to see you go, but we completely understand that life changes. Here's how to cancel:

1. Log into your account at youmeandemilio.com
2. Click or tap ACCOUNT in the toolbar
3. Go to the SUBSCRIPTIONS tab
4. Select the subscription you want to cancel
5. Follow the prompts to confirm your cancellation

You'll receive a confirmation email once your cancellation is processed. If you don't receive it within a few minutes, check your spam folder or reach out to us and we'll confirm it for you.

Before you cancel — have you considered skipping or rescheduling instead? That way your account stays active and you can come back whenever you're ready without having to re-subscribe.

Can't Log In? Here's What to Do

If you subscribed as a guest or can't remember your password:

1. Go to youmeandemilio.com and click or tap ACCOUNT in the toolbar
2. Click "Forgot Password" and enter the email you used to subscribe
3. Check your inbox (and spam folder) for a password reset link
4. Set your password and log in

Still having trouble? Email us at YouMeAndEmilio@gmail.com and we'll get you sorted right away.

Frequently Asked Questions

How do I access my subscription account?

On mobile, flip your phone sideways and tap ACCOUNT in the toolbar next to the shopping cart. On desktop, click ACCOUNT in the toolbar at the top of the page. Then select the SUBSCRIPTIONS tab to manage your account.

Can I skip an order without canceling?

Yes! From your Subscriptions dashboard, simply tap or click Skip on your upcoming order. Your subscription will automatically resume on the next scheduled date.

Can I get my order early?

Absolutely. Tap or click Send Products Now from your subscription dashboard to process your order immediately, ahead of your scheduled date.

How do I reschedule my next order?

From your subscription dashboard, tap or click Reschedule and choose a new date that works better for you.

How do I cancel my subscription?

Log in, tap or click ACCOUNT, go to the SUBSCRIPTIONS tab, select your subscription, and follow the prompts to cancel. You'll receive a confirmation email once it's processed.

What if I can't log in?

Click Forgot Password on the account login page and enter the email you used to subscribe. You'll receive a reset link. Still stuck? Email us at YouMeAndEmilio@gmail.com.

Can I add products to my next order?

Yes! Your subscription dashboard shows personalized product recommendations you can add directly to your next order before it ships.

Where can I see my past orders?

Inside your subscription dashboard, tap the Order History tab to view all your previous orders.

Learn More About Our Subscription Plan

Want to dive deeper into everything our subscription has to offer? Explore these related articles:

• Why I Love Subscription Plans — And Why You'll Love the You Me & Emilio Premium Subscription Too
• The Power of Premium Subscriptions: Transform Your Life with Convenience & Comfort
• The Benefits of a Soy Candle Subscription Plan: Why It Works for Busy Americans
• The Perfect Solution for Busy Lives: Discover the Benefits of a Soy Candle Subscription Plan
• Embracing A Subscription Economy: Elevate Your Aromatherapy Experience with Candle Subscription Plan

Still Have Questions?

We're always happy to help! If you run into any issues managing your subscription or have questions about your account, don't hesitate to reach out:

• 📧 Email: YouMeAndEmilio@gmail.com
• 🌐 Visit: Premium Subscription Plan | How It Works

Thank you for being a part of the You Me & Emilio family. Your support means the world to us, and we're committed to making your subscription experience as smooth and enjoyable as possible. 🕯️